Loss Prevention Specialists (Store Detective) - Springfield, MA

Springfield, Massachusetts, United States Full-time

DUTIES / RESPONSIBILITIES:

  •  Detect and respond to external theft and fraud by working undercover within the store(s) you are assigned to.  
  • Working as a team with store management and associates in combating loss in the store(s).  
  • Developing and analyzing external theft trends, utilizing information in company reports and information gathered from store management and associates.
  • Serve as liaison between Company, Law Enforcement and Court Officials to effectively prosecute external theft and fraud.
  • Support the detection and resolution of all associate theft and fraud.
  • Promote a safe environment for all store customers and associates.
  • Conduct safety and loss prevention spot-checks and audits to ensure store compliance with core policies and procedures.

 QUALIFICATIONS:

 EDUCATION AND/OR EXPERIENCE:

  • Full-Time position
  • Ability to work nights and weekends
  • Must pass extensive background check
  • Must pass drug screening
  • Must be at least 18 y/o.  Preferably 2-year college degree, preferably with Criminal Justice minor, or equivalent experience
  • Proven track record as a Loss Prevention Store Detective would be a plus.
  • Travel is required; must have valid driver’s license and reliable transportation

 LANGUAGE SKILLS:

  • Individuals must be capable of effectively communicating verbally in English to persons at all levels of the organization, all customers, persons apprehended for shoplifting, law enforcement and court officials.
  • Individuals must be capable of effectively communicating in written and verbal reports that clearly and accurately depict the events pertaining to shoplifting incidents.
  • Strong interpersonal skills and should have a proven track record in conflict resolution, with good problem-solving skills.

Ocean State Job Lot offers a competitive salary and benefits package including:

  • Medical, Vision, and Dental Insurance - If eligible
  • Profit Participation  
  • Service Awards
  • 401K plan - When eligible
  • Paid Time Off (Vacation, Personal, and Sick)
  • Store 20% discount